This section provides information on managing payment methods. Users can top up their wallet using a variety of payment options. If you have any suggestions for adding new payment methods, please contact us at [email protected]. We’ll forward your suggestions to our development team for consideration in future updates.

How to add a payment method ?

  1. Click on the Menu.
  2. Select Wallet from the side navigation menu.
  3. Choose Payment Methods
  4. Click on the Plus Icon at the bottom right of the content area.
  5. Enter the details in the screen that appears.
  6. Click the “Add” button.

Available Payment Methods :

Note : When using the Viva payment gateway, don’t forget to set your Success URL and Failure URL on the Viva payment source page. Your URL should be: yourgroupwebsiteaddress/topup_wallet/

How to change the default currency ?

  1. Click on the Menu.
  2. Select Settings from the side navigation menu.
  3. Choose Wallet
  4. Find the “Default Currency” field and select your preferred currency.
  5. Click the “Update” button.

Note :

  • Changing the currency may take some time as the current balance needs to be converted to the new currency.
  • During wallet top-up, some payment methods may not support the selected currency, so the system will automatically convert it to a supported currency.

How to view/validate user-uploaded bank receipts ?

  1. Click on the Menu.
  2. Select Wallet from the side navigation menu.
  3. Choose Bank Reciepts
  4. Click on the bank receipt, then choose “Validate” to verify it.
  5. On the screen that appears, find the “Take Action” field and select your preferred option.

Note: If you are unable to view/validate bank receipts, ensure that the required permissions are selected for your site role under the “Bank Receipts” section in the Site Roles Module.

How to edit a payment method ?

  1. Click on Menu.
  2. Select Wallet from the side navigation menu.
  3. Choose Payment Methods
  4. Click the three dots icon next to the payment method you want to modify.
  5. Choose “Edit”.
  6. Make the necessary changes in the screen that appears.
  7. Click the “Update” button.

How to delete a payment method ?

  1. Click on Menu.
  2. Select Wallet from the side navigation menu.
  3. Choose Payment Methods
  4. Click the three dots icon next to the item you want to delete.
  5. Choose “Delete”. A confirmation dialog will appear. Select ‘Yes’ to confirm.

How to bulk delete payment methods ?

  1. Click on Menu.
  2. Select Wallet from the side navigation menu.
  3. Choose Payment Methods
  4. Click the selection icon at the top right next to the Payment Methods title.
  5. Select the items you want to delete.
  6. Click the X icon that appears at the bottom right.
  7. Confirm the deletion when prompted.