Error 404 usually appears when the browser is attempting to reach a file or a page that is not there. There are several reasons that can lead to a 404 error, depending on your server configuration.

If you’re using an Apache/LiteSpeed server, check the following:

  • You could be running a fresh server, and the mod_rewrite module may not be enabled in your Apache configuration, which is necessary for rewrite rules to function. Please verify that the mod_rewrite module is enabled. Reference
  • Ensure that the .htaccess file exists in your Grupo folder. If it doesn’t, upload the .htaccess file from the original files you downloaded from CodeCanyon.
  • If you are running a new server, Apache may not be fully configured. The AllowOverride directive in your Apache configuration must be set to permit the use of .htaccess files. If it’s set to None, the rewrite rules will be ignored. You can change it to All. Reference
  • Sometimes, browser caching or server caching can cause old versions of pages to be served. Clearing the cache can help test if its working.
  • If you are running an OpenLiteSpeed server, make sure to restart your server after uploading files, as OpenLiteSpeed may require a restart for changes in the .htaccess file to take effect.

If you’re using an Nginx server, check the following:

  • Verify that you have included the Nginx rewrite rules in your configuration file, as specified in the documentation.
  • Rewrite rules must be placed within the correct location blocks. If the rules are outside the relevant location context, they may not work.
  • After making changes to the Nginx configuration file, ensure that you reload or restart Nginx for the changes to take effect.

If you’re using an Windows server, check the following:

By default, Grupo uses an .htaccess file to control how the web server serves files from your website. However, since a Windows server cannot read .htaccess files, you will need a web.config file to perform the same functions as .htaccess on Linux servers. Please upload the web.config file found in the “ReadMe” folder of the zip file downloaded from CodeCanyon to the Grupo root folder.

Still Having trouble ?
Don’t hesitate to reach out to us at [email protected]. We’re here to assist you anytime!