API Request to Add Device Token (Push Notifications)

API Request to add user device Player ID or Subscriber ID for push notifications Request URLhttps://yourgrupowebsiteaddress/api_request/ Request body Field Description/Values Required/Optional api_secret_key Your Grupo API Secret Key. For API Secret Key, Click on Menu > Select Settings > Select General Settings > Find API Secret Key Required add push_subscriber Required user Username/Email Address of the […]

Firewall & Fingerprinting

The Firewall module helps you control access to your chat website by enforcing rules based on IP addresses & browser fingerprinting. Browser fingerprinting is a technique used to track and identify users based on the unique characteristics of their web browsers and devices. The ‘Ban Fingerprint‘ action will mark the fingerprint as banned in the […]

500 Error

The HTTP status code 500 is a generic error response. It means that the server encountered an unexpected condition that prevented it from fulfilling the request. Check your PHP VersionWe recommend using PHP 8.0 or higher If you are using NGINX ServerCheck whether you have configured Nginx specific rewrite rules correctlyReference Check System requirementsCheck whether […]

Encountering a 404 error

Error 404 usually appears when the browser is attempting to reach a file or a page that is not there. There are several reasons that can lead to a 404 error, depending on your server configuration. If you’re using an Apache/LiteSpeed server, check the following: If you’re using an Nginx server, check the following: If […]

Manage Group Categories

Group Categories can be used to organize and classify groups into different types or themes, making it easier for users to find and join groups that match their interests. By categorizing groups, you can create a structured environment where related groups are grouped together. To enable or disable group categorization: To display group categories upon […]

E-mails are not delivered

When an email is not delivered to a recipient, several reasons could be the cause. Why are my emails going to spam? : Most email service providers use complex anti-spam filters. These filters usually determine which email is SPAM based on their experience and practices. Some of the most common reason for emails to end […]

Trouble Logging In or Forgotten Password

Forgot your password or having trouble accessing your admin account ? If you’ve forgotten your password or are having trouble accessing your admin account: Note : If you encounter a 404 page when accessing your_grupo_webaddress/troubleshoot/, ensure that you have extracted the troubleshoot.zip file and uploaded the troubleshoot.php file to the “pages” folder in Grupo. Accidentally […]

NGINX/Windows Server

If you are using Grupo with Nginx or Windows Server, you will need to setup Nginx specific rewrite rules or web.config file. NGINX Rewrite rules 1) If you want to integrate Grupo into the root of your domain : 2) If you placed Grupo files in its own subdirectory Ensure that the location /subfoldername/ block […]

Private Conversations

his section contains information about one to one private chat conversations. How to prevent users from starting new private conversations ? How to restrict users to chat only with certain site roles? How to set a time interval between sending messages for flood control? How to restrict users to chat only with friends ? How […]